ORDER / INQUIRY

You can find our ORDER PROCESS and FAQ below  : )

We prefer all the Inquiry, conversation, and details by mail or messenger rather than a call, as

 

 

  • We can find the reference for all the conversation, prices, and details records clearly.

  • We would prefer to spend as much time as possible for designing beautiful things for you.

  • We had designed for brides from Hong Kong to New York, Taiwan, Macau, and all over the world.

Although the quarantine is being strict during the coronavirus, it never ceases our passion to share the beauty of works to you.

Please fills in our Contact Form to request information and email us with below detail:

 

  • What style you like, and Colors, fonts, design elements, or layouts details you can send to us.

  • We will have a conversation started about what you’re looking for,  and other details by email

  • Please let us know what's the best time for you, we need to check our schedule and confirm your asap.

  • Each time meeting around 30min to 90min, we will bring the sample, discuss with you the design and pricing.

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ORDER PROCESS

 

 

 

 

Choose the style you like. please fill out our contact form to request information or email us with below detail to get a quote: 

 

  • The style code of invitations you like (If you like to order our collections)

  • How many you would like to print

  • The size of invitations you want (if you want to do a custom size)

  • And other product you would like to order 

  • Your wedding date

 

         Get in touch

         When we receive your request, we will send you a confirmation email with any relevant details. If you are placing a custom order, we will send

          you the prices and production date. 

 

         Place an order

         Once you have approved your order, please settle the payment with a 50% Deposit.

         (Please noted that print with foamboard or wedding prop it needs 100% payment)  

 

         Design process 

         After receiving your payment we will start the first layout for you. you can receive your first layout within 3 - 7 working days. 

         *Please noted that  2 rounds of the layout are included in the cost.  if you want to have 3 rounds layout, it cost HKD 50 each time.

         *layout not including in the cost the style no. (its need to cost HKD 100 for changing the style)  

 

         Production 

         When you approved the layout, we will start to print the goods. its take around 4 - 10 working day

         (depends on the paper you choose or do you need to do hot foil etc)

 

         Shipping

         It take 2 - 4 days for local, 7 - 14 days worldwide. 

         *Please noted that when you place the order that means you have read and agree to our Terms and conditions

 

 

 

WE ARE LOVE TO

Hear From You

FAQ

 

  • When should I start designing my invitation?

         We recommend starting the design process as soon as possible! Some projects take more time than others, but custom

         designs take around 2-3 months, 2 weeks for printing and shipping.

  • How Many Deposit Should I Pay?

          A 50% deposit is required to place the order. (Formboard products need full payment)

  • I want to order a custom design and have some ideas, what should I provide to you?

           That’s great! Please send us any inspiration you have, it can be Pinterest board, inspiration image, color palettes, etc.

 

  • What kind of printing do you offer?

           Most of our projects are printed with Gold Foil. we can do others like letterpress or die-cutting.

 

  • How many times layout including?

           If you choose HeyHey collections that including 2 rounds layout. If more than that it costs up to HKD 50 each time.

           * The cost will be HKD100 if the design style needs to be altered

 

  • If I do not like the layout, can I get my deposit back?

           We are sorry that the deposit is not refundable. But you can choose our other productions to deduct your deposit.

 

  • Can I order a sample set? 

       Sure! it cost HKD 50 set (Including 3 - 6 cards with one envelope) 

 

Do you still have unanswered questions? Contact us and we’ll be happy to answer anything that might be on your mind!

 

 

 

 

 

 

 

 

 

 

 

 

 

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